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Devon Hampers Case Study | Frozen Warehouse Solution | Wessex

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Case Study

How Devon Hampers Scaled Their Ice Cream Distribution

A custom-built frozen warehouse solution that unlocked a major new contract — installed fast, with zero compromise on quality.

-22°C ConstantDeep Freeze
Rapid InstallDays Not Months
24/7 CoverFull Breakdown Support

At Wessex Refrigeration Hire, we love seeing local businesses thrive. There is nothing quite like watching a company grow, expand its product range, and reach new customers. But as any business owner knows, growth brings its own set of challenges — especially when you are dealing with premium, temperature-sensitive products.

Recently, we had the pleasure of working with Devon Hampers, an award-winning provider of high-quality local produce. Their story is a perfect example of how the right infrastructure can unlock new opportunities. Here is how we helped them solve a critical cold storage challenge and keep their delicious products in perfect condition.

Devon Hampers project photo — add image here

1

The Challenge: Scaling Up for Premium Ice Cream Distribution

Devon Hampers has built a fantastic reputation for delivering the very best of the South West to doors across the UK. From clotted cream to artisan cheese, their commitment to quality is second to none.

Recently, they secured a prestigious new contract to distribute a range of artisan ice cream crafted from local Devon milk. This was a fantastic opportunity, but it presented a significant logistical hurdle. Ice cream is notoriously unforgiving — it requires consistent, deep-freeze temperatures to maintain its texture and quality.

Their existing storage capacity wasn’t enough to handle this new volume. They needed a solution that was:

Fast

The contract was starting soon — they couldn’t wait months for a permanent build.

Scalable

As a growing business, they needed flexibility to adapt.

Cost-Effective

Avoiding a massive upfront capital expenditure was crucial for cash flow.

Reliable

With premium ice cream, there is no margin for error. A breakdown could mean losing thousands.

They needed a partner who could move quickly and understand the specific needs of high-value food distribution. That’s where we came in!

2

Our Solution: A Custom-Built Frozen Warehouse

We worked closely with the team at Devon Hampers to understand their projected volumes and workflow. It became clear that a standard “off-the-shelf” rental unit wouldn’t quite cut it. They needed a dedicated space that acted as a distribution hub.

We designed and installed a large-scale modular freezer room directly on their site.

Rapid Installation

Using our modular panel system, we erected the facility within their existing warehouse space in a fraction of the time it would take to build a traditional cold store.

High-Efficiency Refrigeration

We installed heavy-duty, German-engineered refrigeration units capable of maintaining a rock-steady -22°C, ensuring the ice cream remained perfectly frozen even during busy loading times.

Integrated Racking

To maximise the cubic capacity of the room, we helped configure the internal space for pallet racking, allowing for efficient stock rotation and easy access for picking orders.

24/7 Breakdown Cover

We provided our comprehensive support package, giving Devon Hampers total peace of mind. If anything were to go wrong, our engineers are just a phone call away, day or night.

3

The Results: Seamless Distribution and Growth

The impact was immediate. With the new cold storage facility in place, Devon Hampers could confidently take on the new contract without worrying about storage bottlenecks.

Preserved Quality

Stable temperatures ensured the artisan ice cream reached customers exactly as the maker intended — smooth, creamy, and delicious.

Operational Efficiency

The on-site solution streamlined their picking and packing process, reducing the time between storage and dispatch.

Financial Flexibility

By opting for our rental solution, they avoided a heavy upfront investment, keeping capital free for growth.

This project highlights exactly what we do best: providing flexible refrigeration solutions that adapt to your business needs, not the other way around.

Need a Flexible Solution for Your Business?

Whether you’re a food distributor taking on a new product line, a pharmaceutical company needing compliant storage, or an events organiser planning a festival, we have the expertise to help.

We offer a range of options from short-term emergency hire to long-term contract rentals and lease-to-buy plans.

Ready to discuss your cold storage needs? We’d love to help you write your own success story!

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